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Sunday, July 8, 2007

Restaurant or royal palace?

What is it about "in vogue" restaurants in Sydney? While they may have chef hats, appear in all the latest magazines and have visiting celebrities dining at every second table, at the end of the day, they do just serve food to customers who are paying very good money for it, as well as for good service. Somewhere along the way, it seems that the service part has been forgotten, particularly in Sydney, with attendees behaving as if they are doing you a favour by letting you dine at their restaurant.

Just this afternoon, at the current Italian flavour of the past twelve months or so, North Bondi Italian, the Maitre d' almost laughed when my friend and I asked for a table to enjoy a mid afternoon red and cheese plate; being told that it would be at least a 45 minute wait. When we then asked if there was somewhere we could have a drink, she halfheartedly waved us in the direction of the overcrowded bar with no mention of the fact that we could actually eat there.

Where is the , "Please have a seat, hopefully it will not be too long. Grab a wine while you wait, the time will pass in no time"? Where was the smile, the courtesy, the manners? Where is the service?

Yes, the food is good at North Bondi Italian, but not that good. No wonder people go to Melbourne; the service to SO much better down there. And yes George, we will be back to Salon Blanc next Sunday. You always take good care of us.